Cottages on Church Green, St Peter's Street, St Albans, in evening light

St Albans & Hitchin

Go away without
worrying about
the house.

Someone local, checked and insured, calls in while you're away. They see to the house, the plants and the animals, then send you photos before they lock up.

  • DBS checked Every carer
  • Insured Public liability
  • Photos After every visit

Do we come to you?

Pop your postcode in and we'll tell you now.

What we do

Pick only what you actually need

Mix and match as much or as little as you like. The price updates as you go, so there's nothing to work out at the end.

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A kitchen looking out onto the garden

How it works

Four steps, then it's off your plate

You can sort the whole thing this evening. No phone calls, no waiting three days for someone to email you a price.

  1. 1

    Tell us the dates

    Your postcode, the days you're away, and how often you'd like someone to call in.

  2. 2

    See the price

    Worked out from exactly what you've picked. No estimates and no "prices from".

  3. 3

    Book and pay

    Pay by card, get your confirmation, and meet your carer before the first visit.

  4. 4

    Read the reports

    Photos and a tick list after every visit, so you can see for yourself.

After every visit

You'll know what happened, every time

Your report arrives by email a few minutes after the carer leaves. It lists what was done, the time they arrived and left, and it comes with photos of your animals and your plants.

If something's wrong — a leak, a boiler that's packed up, a cat gone off its food — you'll hear from us that day, with pictures, and we'll tell you what we're already doing about it.

How we keep things safe

Visit report

Tuesday 14 July · 5:42pm to 6:19pm

PK

Priya K.

Doors and windows secure
Post collected and tidied
Millie fed, litter changed
Indoor plants watered
Lights and curtains set
Heating checked
A ginger cat lying on a table Millie
A front door beside a red post box Front door
Seedlings in small pots Plants

Millie ate the whole bowl tonight and came out for a fuss, which she didn't do on Monday. Everything else is exactly as it should be.

Everything is under control

What we look after

Cats, dogs, greenhouses, front doors

Whatever's waiting at home while you're away, there's someone to see to it.

A retriever out on a walk
Seedlings in pots on a windowsill
Hands planting in a raised bed
A cat sitting on the stairs
A large houseplant beside a chair
A puppy beside its water bowl

Where we work

Local, and staying that way

We take on an area only when we have carers who actually live in it. That is why the list is short, and why somebody can be at your door the same day rather than the same week.

Check your postcode

Areas we cover

Questions

Things people ask

If yours isn't here, send us a note — a person answers.

All questions
How far in advance should I book?

As early as you can, especially over school holidays and Christmas. We need at least 7 days' notice for any booking, because every visit has to be offered to a carer and accepted before we can promise it.

Can I change or cancel a booking?

Yes. Because you book online you also have 14 days to change your mind, whatever our own policy says. On top of that: cancel 7 or more days before the first visit and you get everything back, 2 to 7 days before and you get half. Inside 2 days we can't refund, because the visits are already on somebody's round and they have turned other work down to hold them. The Cancellation and Refunds Policy has worked examples.

Can I move a visit instead of cancelling it?

Yes, and there's no charge if we can staff the new time. Ask as early as you can. We can't promise the same carer for a moved visit, though we try.

How many visits a day do I need?

One a day suits most houses and most cats. A dog on its own needs two or more. If what you have picked looks like too little for the animals you have told us about, we will say so before you pay rather than after.

Can I have different times on different days?

Yes. Pick the days you want us, then set the time of day for each one — morning on Monday and evening on Wednesday is a perfectly normal booking. You only pay for the visits you actually choose.

Going away soon?

Get a real price in about a minute. You don't pay anything until you're happy with it.

Get my price